Returns & Exchanges


We currently do not accept items for refunds or exchange, unless it is due to a defect** of the product upon arrival. If this is the case, a photo of item in original packaging, showcasing the defect, along with an explanation of the defect, must be emailed to within 3 days of receiving your order. In the event a return is required for defective merchandise, item(s) must be shipped back to BellaQ within 7 days of receiving them.

A delay within the USPS system is not cause for a refund on your order. Lost or damaged packages will require a case to be opened with USPS. 

**Product photos are taken in the lighting environment that best suits the product’s colors and features. BellaQ is not responsible for color vartiations that are due to screen resolutions. Color difference, due to screen resolution, is not considered a defect.**